Privacy policy for the CruxMS Chrome extension
This page explains what the extension reads, where it sends it, and what it never does. Last updated 8 November 2026.
What the extension is
The CruxMS Chrome extension shows your business's own CruxMS assistant in a side panel in Chrome. It works only for a business that already has a CruxMS account. The person connects the extension to their business from the Settings page of their own CruxMS site.
What it reads
The extension reads two kinds of information, and only when the assistant needs them to answer you.
- The address and title of the web page you have open, and the list of your open tabs when you ask the assistant to compare pages.
- The content of the page you ask the assistant about. In Gmail it reads the subject and the sender of the email you have open. It never types, clicks or changes anything inside Gmail.
Where it sends it
It sends this information over an encrypted connection (HTTPS) to your own business's CruxMS site, and nowhere else. CruxMS does not send it to advertisers or data brokers, does not sell it, and does not use it for advertising or for decisions about credit.
What it stores in your browser
The extension keeps one connection key and the address of your business's CruxMS site in your browser's extension storage. Web pages cannot read them. Disconnecting the browser in your CruxMS Settings, or removing the extension, deletes them.
What it never does
- It never types or stores your passwords, one-time codes or card numbers. You enter those yourself.
- It never sends, pays, submits or deletes anything on a website without asking you first.
- It does nothing on a page until you ask in the side panel.
After the information reaches your business's CruxMS site
From that point, your business's own CruxMS terms and privacy information apply, because the site belongs to your business's account. Your business decides who in it can see the conversations.
Your rights and how to contact us
Under the New Zealand Privacy Act 2020 you can ask to see the personal information held about you and ask for it to be corrected. Email support@cruxms.com and we will reply to every request.
If this policy changes, the date at the top changes with it.